- How and where do you ship?
- How much is shipping?
- What Currency are prices in?
- When will I receive my order?
- I am having problems placing my order on-line
- Do you send samples?
- How do I get free powder & get my project featured?
- How do I pay?
- Is it safe to put my credit card on this site?
- How do I order?
- How does your Gift Certificate work?
- Will I get instructions?
- Refund/Return Policy
How and where do you ship?
We ship worldwide. All orders will have the option of surface airmail or UPS 2 day express
(Canada/USA only) shipment as well as adding insurance.
How much is shipping?
Please click here for our complete list of shipping costs
What Currency are prices in?
United State dollars.
When will I receive my order?
All orders are processed and shipped within 72 hours. You will receive your package within
4-15 days depending on where you are located in the world.
USA:
Shipped from North Dakota via USPS. Email confirmation will be sent.
Canada
Shipped from Winnipeg,MB via Canada Post.
EXPRESS SHIPMENTS
*Note-Orders placed before 11:00 CST will be scheduled for UPS pick up that day,
otherwise it ship out the following business day. UPS option is ONLY availble for USA and
Canada. Depending on Province/State, UPS will guarantee 2 or 3 day delivery time.
International
Airmail 6-12 business days
Surface 14-30 business days
I am having problems placing my order on-line
If you are experiencing any difficulties feel free to contact us.
Do you send samples?
No. Because of the high volume of requests we no longer send free samples. 1/4oz
quantities of the pigments are available, and 1/2 fl oz of the paints.
How do I get free powder & get my project featured?
Simply email us a photo & a brief description of how you used our glow in the dark
paint or powder & we will send you free paint or powder of your color choice.
How do I pay?
We accept Visa, MasterCard, American Express, Discover, Money Orders and checks. You can
be confident that your personal and account information is secure. Our credit card
processing companies employ the latest 128-bit encryption technology. No sensitive
information such as credit card numbers and its details are stored anywhere on this
website. You can also offset the purchase using our Gift Certificates.
Money Orders or checks should be made payable to -
Ready Set Glo
PO Box 1432,
Gimli, MB
Canada R0C1B0.
Your order will be shipped within 24 hours after the MO arrives or immediately after
your check clears.
Is it safe to put my credit card on this site?
Yes. Credit card information is collected directly by our credit card processing company
using the latest 128-bit encryption technology. We guarantee that each purchase you make
is protected and safe. No sensitive information such as credit card numbers and its
details are stored anywhere on this website. If fraudulent charges are ever made, you will
not have to pay for them.
How do I order?
Simply Click the Product link. click the ADD button next to the product (sorted by color
& size) of your choice. This will take you to the shopping cart where you can select
the quantity you desire. On check out you will have to fill a small form (shipping and
other details) and then be taken to our secure payment site.
How does your Gift Certificate work?
You can purchase our Gift Certificates from the Gift Certificates page. As soon as payment has been received and verifyed
(usually within one business day), a email (with a copy to you) will be automatically
dispatched to the person to whom the Gift Certificate is intended.
The Gift Certificate can be used to purchase anything from http://www.readysetglo.com
website. Total value of all purchases inclusive of shipping should be equal to or more
than the value of the Gift Certificate. All our Gift Certificates are valid for a period
of one year.
This Gift Certificate cannot be exchanged for cash nor can a cash refund be issued for
purchases less than the value of the Gift Certificate. Each Gift Certificate has a unique
number which should not be disclosed to anybody. The first person who uses this number
will receive its benefit. Ready Set Glo is not responsible for verifying the identity of
the person using the Gift Certificate.
Will I get instructions?
You will receive detailed guidelines/instructions and usage information. Note: Your order
includes Recipes for fishing Lures, Gel Candles, Glow embeds, Suspended objects in Gel
Candles, paraffin Candles, Glow Ink Acrylic/Gels nails, Identification Markings, Hidden
Pictures and Rod Tips.
Refund/Return Policy
We Guarantee our pigments to be of the highest commercial grade quality available, and
free of any fillers or additives. We stand behind every product that we sell. Any item
that does not meet your expectations may be returned for a full credit or refund within 30
days of receipt of goods.
If you find a lower price anywhere, simply email us and we will beat it by 10%!
Shortages/defective product
Any order which is shipped incomplete/damaged will be resolved by "Ready Set
Glo". We will either replace the missing/damaged items at no additional shipping
charge or give credit for future purchases. Notification of shortages/damages must be made
within 3 days of receipt of merchandise.
All returns must be accompanied by a return authorization number issued by Ready Set
Glo. Please contact us via e-mail at support@readysetglo.com to obtain the needed R.A. Number.
All non-defective orders are subject to a 20% restocking fee. We are not responsible
for duties and taxes.
Shipping is not refundable.
Glow Powder
